It is always crucial to understand the needs of your customers and find ways to meet their expectations. One way to do this is by utilizing Big Data.
Leveraging big data for your online store has now become essential for many stores as it can lead to improved marketing strategies, conversion optimization and customer experience.
Big data refers to the collection, storage, and management of massive data sets. It may be interpreted using analytical and data visualization tools.
When evaluated, these data sets can indicate behavioral patterns and trends. You can make use of these patterns and trends to gain a better understanding of your market and determine whether it is the right time for your company to make a strategic shift.
Below are ways to leverage big data for your online store in the new year.
Making accurate forecasts of emerging trends
Every online store desires to know the greatest goods they can offer to compete with their rivals. For example, trend forecasting algorithms eliminate the need for speculative assumptions when predicting what will be the “best-selling” soon.
To keep track of trends, you can utilize a variety of social media listening tools. You may create social media postings about your business, the item you are selling, or a product concept you wish to develop by just entering a pertinent term or hashtag.
To track what people are saying about your brand and goods on social media, you may use the same social media listening tools to produce data reports for sentimental analysis. Some systems would even tabulate these opinions so you could get a broad idea of how the public feel about your company.
For example, if you sell athletic shoes, big data might tell you that running sneakers are out of style right now. Instead of putting all your marketing efforts into promoting those shoes, then having them sit on the shelf for months because no one wants them anymore (or worse returning them after they've been sold!), why not shift focus toward some other type of footwear?
Market demand is crucial to achieving the best product turnover and long-term revenue growth. You'll need to spend more on storage and inventory management the longer an item is held in the warehouse.
The use of big data allows for the problem to be solved by predicting the precise demand for a certain category of commodities or items. This enables you to determine which precise items you may need to create sales for in a given time period and stock in your warehouse.
Generation of sales
Some of the few applications for big data include raising your conversion rate and raising your revenue. This may be accomplished through the use of web analytics, which can assist you in determining the sources of online traffic, popular entrance and departure sites, traffic demographics, and other relevant information.
It also includes determining whether items are well-liked by certain client groups or in a specific area. From there, you may make any required improvements to your online business or the services you offer.
Utilizing existing clients to their full potential
Data analytics does more than just improve your ability to market to potential clients. It may also influence your approach to upselling and cross-selling to your current clientele.
By doing a more in-depth review of your present clientele's data, you may find patterns and extract fresh insights. With this new knowledge, you may begin to investigate potentials among your existing consumer base.
How can you gain these fresh business perspectives? Start by segmenting and evaluating your consumer base. These categories should be determined by similar characteristics, such as average expenditure, geography, and others.
Remember that this must be a constant process: evaluate, apply what you've learned, assess the results, and then apply what you've learned. Customers will begin to stay longer and spend more while they are there if you execute your strategy well.
Raising the price points
Increasing pricing is one strategy to help your firm make more money. Data analysis may offer fresh perspectives on how much to charge for your goods and services, and these perspectives can enhance sales.
You may alter your pricing using comparisons to the market as a whole and your rivals. Depending on the target market you're trying to reach as well as the product you're offering, you can discover that alternative pricing is more profitable.
This may help you achieve larger numbers than ever before, but you cannot achieve this through guesswork. A thorough review of the data will enable you to make wise judgments about your pricing.
Better Inventory Control
Big data and machine learning work together to improve inventory management. That's because you can determine whether goods are popular year-round or during a specific season. This can stop varying stock prices, which can make or break your sales from month to month and year to year.
In-depth data analysis is another tool you can use to monitor demand and obtain the proper amount of inventory. Additionally, you will be able to decide how many units of each product are required for various time periods.
Consequently, you won't miss sales as a result of a product being out of stock.
Effective marketing campaigns
Email marketing is one of the most effective ways to reach your customers, and it’s also one of the best ways to build a relationship with them.
For example, you could use email marketing to offer discounts or promotions on new products that are coming out soon. You can also use it to get people interested in a particular service or product by sending them an informative newsletter on how they can use something like it in their lives.
Before you begin sending any emails out there, though, make sure that you have an email list first! Using analytics will help you determine what type of content works best for your audience, so you know what kind of information they want before reaching out directly through various channels (like social media).
If you want to take the next step in building your business and making it more efficient, then incorporating big data is a great place to start.
It can help you better understand customer behavior, predict trends and find new opportunities for growth.
Big data helps companies like yours build stronger relationships with customers by providing them with relevant information about their needs or interests.
If you're looking for ways to improve your e-commerce store or just want some tips on how big data can be used in marketing campaigns then book a discovery call today!